Why Should Homeowners Go With a Pro

Why Should Homeowners Go With a Pro?

Why Should Homeowners Go With a Pro?

The following blog post was partially written by Trisha Howarth and posted on the VRMA blog.  The commentary in italics has been added by Erin of Alii Destinations.
It may be tempting to place your home on a “for rent by owner” website and attempt to handle the rental of your home without using a professional agency. While saving on agency fees may be tempting, are the savings really money in the bank?

Timeis money. The value of having an agency handle rental for you allows you to focus on the enjoyment of your second home versus the rental and maintenance aspects associated with home ownership. Filtering inquiries, booking reservations, greeting guests, servicing the guests while they are in your home, maintenance calls, trust accounting, tax submissions, and marketing all take a large amount of time. How does the return on the time it takes to do all these items compare with your regular earning potential during these hours or to the value of time spent doing things you love?

**We get all sorts of calls and questions at ALL sorts of hours- what cab or car rental company would you recommend, what time is sunset, do the trees block the view, where can we get a massage, etc.  At Alii Destinations we are happy to answer these questions and are often thanked by our guests for being so quick, responsive and knowledgeable.  Responding to all these questions quickly is important to ensure a guest has a positive experience but in all honesty it can be very time consuming.

Security of your investment is key. On-site personnel is essential for assuring that your home is in good order and guests have left the home as they found it. What if something does happen during a guests’ stay? Handling collections and legal issues surrounding damage or an event can be difficult especially if the issue isn’t caught in a timely manner. How will you know if your home is secure and maintained without hiring someone to check it for you?

**Depending on the property, we often provide check-in services in which someone is there to meet the guests in person and show them around the property and how to use the amenities.  We also have a thorough check out process to ensure no damage has occurred during the guest’s stay.

Exposure through marketing brings awareness and results in bookings. When you list your home with a website provider you become limited to one stream of exposure. A professional agency may list your home of the very website you are considering and pay the associated fees; however, an agency invests money in many forms of advertising including web, print, direct mail and public relations.

**Exposure is key and we have many different marketing streams being utilized to increase bookings for all our properties.

Satisfaction comes in many forms. In the short-term the savings may seem worth it; however, peace of mind is worth something. “For rent by owner” sites taut booking results, but what about your personal experiences with rental guests and the overall experiences of the guests themselves? Taking the worry out of maintaining a home you visit several times a year, the challenges of customer service and all the various components of renting a home is what a professional agency does.

Peace of mind is worth its weight in gold- it really is.

Relationships with other vendors are invaluable. Alii Destinations has strong relationships with many vendors on island- pool service companies, AC repair, appliance repair, landscapers and most importantly our in house licensed construction crew (sister company, Imagine-It Builders).  Being able to quickly respond and solve any issues that come up is critical to ensuring a happy guest and most importantly, that your rental home is properly cared for and maintained.  These strong relationships have been formed over many years and cannot easily be replicated, especially on Maui where as many know “island time” can be a real curse sometimes. 

Before listing your home on a “for rent by owner” site, research rental agency firms and weigh your options. Vacation rental management companies with proven track records can offer a way for homeowners to enjoy their second home instead of manage it.

**We have many happy clients who will gladly provide you with a reference in regards to our services as a successful property management company.

What to Pack When Visiting Maui

What to Pack When Visiting Maui

Most people over-pack when visiting Maui.  When we meet people at our properties it always amazes me how much stuff they bring.  It’s a wonder how they fit both their family and all their luggage in their rental car.  Not to mention, I cannot imagine how much they must spend in baggage check fees! Packing less on the way here also means you will have more room for all those souvenirs you want to take home.

Here’s some helpful tips to help you decide what you really need to pack when visiting Maui.

  1. Know what your rental property or hotel has to offer:
    • All of our properties have a washer and dryer. Though you probably don’t want to spend your vacation doing laundry, it is a nice to know you have the option.  This of course is especially handy when travelling with kids- who are guaranteed to spill more shave ice down their shirt then they get in their mouth.
    • All of our properties come with all the linens you may need and this includes beach towels.
    • Hair dryers are provided at all properties as well.
  2. Start with the essentials….bathing suits and summer wear. Bring more than one swimsuit.  No one likes putting on a wet swimsuit (trust us!) and you will probably live in your bathing suit, so the more the better.  Shirts and shorts you can mix and match or dresses that can double as a beach cover-up and a casual dinner outfit are also recommended.  Don’t be afraid to repeat outfits! Chances are you won’t know anyone else on island and people will be too focused on how sun-burned you are or simply the gorgeous scenery around you to notice you wore the same outfit more than once on your trip.
  3. Bring a hat and sunglasses. A MUST.
  4. Snorkel gear: Unless you have a fancy set you know and love, we recommend renting gear once you arrive on island. Daily and weekly rentals, as well as delivery, are available.  Unlike the set of snorkel gear you bring from home, if you don’t like the fit or if that particular set just isn’t working for you, you can exchange them for a different pair.  Renting on Maui also puts you in touch with professionals who will help you pick the right size, show you some tricks and help you decide what equipment you really need.  Snorkel boat tours provide the basic equipment needed free of charge and often have optional items such as wetsuits and water-proof cameras available for an additional fee.
  5. Leave the formal wear at home. Maui style is the quintessential laidback, island-style vibe.  Flip flops or as we call them “slippers” go with everything- we mean everything.
  6. Do bring a layer of warm clothing if you plan on visiting Haleakala- it does get extremely cold there. Don’t forget about your poor toes and bring a pair of sneakers (also great for those who will do a lot of walking, exploring the many waterfalls on the way to Hana, plan to go on a zip lining tour etc.)  If you take a van tour they might provide blankets but if not make sure to grab some from your rental property or even dry beach towels will make do.  Of course please make sure to return these items to your respective rental property J
  7. Don’t waste space on liquids and risk the chance of spilling in your bag. If you are not necessarily particular about the brand of shampoo or conditioner you use for the week then we suggest buying these and/or sunscreen once on island.  Otherwise, bring multiple mini bottles to be dispersed between however many bathrooms your vacation property has, so you aren’t running around looking for who has the shampoo.
  8. Travelling with young kids? Ask if your rental property has any items for your use, like a pack and play, high chair, etc.  If not, baby item rentals are common on Maui.  At Alii Destinations, we help you rent what is needed (if not already available) and also arrange for delivery prior to your arrival.   If you do schedule any deliveries that are not through your Alii Destinations vacation specialist, please make sure they are aware of this prior to your arrival so they may make sure the delivery person has access to the property.  For this reason, we do recommend working directly with your vacation specialist to arrange any rentals or deliveries.
    • Grocery delivery is also an option at all of our properties- sometimes showing up to a fully stoked fridge after a long day of travelling is just what you need to start your vacation off properly. See our upcoming blog for more info on this and other tricks to make the most of your stay, coming soon.
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Maui Event Calendar

Maui Event Calendars

Looking to make the most of your Maui vacation with the best happy hours, kid friendly events, festivals or live music options?  Here are a few of our favorite Maui Event Calendars.  We are always happy to provide our own specific suggestions too – just send us an email!

     Search by categories – free, happy hours, kid friendly, etc.

     Experience one-of-a-kind cultural performances, stage shows & musical events.

     Fun, interactive listing of events island-wide.

      Lahaina specific events including cultural festivals & every Friday is Art Night.

     Weekly newspaper with restaurant reviews, live music events

     & hard copies also available at many stores island-wide.